Managing Privacy: Information Technology and Corporate America

By H. Jeff Smith | Go to book overview

Notes
Chapter 1
Quoted in Josh Kratka, For Their Eyes Only: The Insurance Industry and Consumer Privacy ( Boston: Massachusetts Public Interest Research Group [MassPIRG], April 1990): 1.
Quoted in Jeffrey Rothfeder, "Is Nothing Private?," Business Week ( September 4, 1989): 74-82.
Deborah G. Johnson, "The Public-Private Status of Transactions in Computer Networks," in The Information Web: Ethical and Social Implications of Computer Networking, edited by Carol C. Gould ( Boulder: Westview Press, 1989): 37-55.
For an interesting discussion of alternative definitions of privacy, from which this one is adapted, see Ferdinand Schoeman, ed., Philosophical Dimensions of Privacy ( Cambridge: Cambridge University Press, 1984): 1-33.
Michael W. Miller, "Lotus Is Likely to Abandon Consumer-Data Project," Wall Street Journal ( January 23, 1991): B1.
Michael W. Miller, "Coming Soon to Your Local Video Store: Big Brother," Wall Street Journal ( December 26, 1990): 10. Also see Michael W. Miller, "Blockbuster Contradicts Official, Saying It Won't Sell Rental Data," Wall Street Journal ( January 2, 1991): B6.
Consumers Union, "Smile -- You're on Corporate Camera!," Consumer Reports ( June 1989): 423.
U.S. House of Representatives, "Fair Credit Reporting Act," Hearing before the Subcommittee on Consumer Affairs and Coinage of the Committee on Banking, Finance, and Urban Affairs ( September 13, 1989), serial number 101-50. Also see U.S. House of Representatives, "Amendments to the Fair Credit Reporting Act," Hearing before the Sub- committee on Consumer Affairs and Coinage of the Committee on Banking, Finance, and Urban Affairs, ( June 12, 1990), serial number 101-132.
Mitch Betts, "States File Suit against TRW," Computerworld ( July 15, 1991): 4.
Michael W. Miller, "Six States Sue TRW Over Credit-Reporting Practices," Wall Street Journal ( July 10, 1991): B1, B2. Also see Evan. I. Schwartz, "Credit Bureaus: Consumers Are Stewing -- And Suing," Business Week ( July 29, 1991): 69, 70.
Michael W. Miller, "Equifax to Stop Selling Its Data to Junk-Mailers," Wall Street Journal ( August 9, 1991): B1, B2.
"FTC Charges Trans Union On Lists; TRW Agrees To Limit Credit Data," DM News ( January 18, 1993): 1, 2. See also Paul M. Alberta and Ray Schultz, "Trans Union Challenges FTC Ruling," DM News ( October 4, 1993): 1, 3.

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Managing Privacy: Information Technology and Corporate America
Table of contents

Table of contents

  • Title Page ii
  • Contents vii
  • Tables and Figures ix
  • Abbreviations xiii
  • Chapter 1 - Privacy in the 1990s 1
  • Chapter 2 - Study Background 15
  • Chapter 3 - The Policy-Making Process 55
  • Chapter 4 - Policies and Practices 95
  • Chapter 5 - Different Sides of the Issues 139
  • Chapter 6 - Ambiguity All Around 167
  • Chapter 7 - Solving the Problems 205
  • Notes 271
  • Index 291
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