Managing Privacy: Information Technology and Corporate America

By H. Jeff Smith | Go to book overview

Index
Abrams, Robert, 161-62
Access, improper: by employees, 82, 125-32, 232
Acquired Immune Deficiency Syndrome (AIDS), 3, 57-64, 73-74, 98, 183, 211, 214
Affinity cards, 44
Agents, insurance, 35-37; technology for, 41; sharing information with, 111
American Airlines, 44
American Council of Life Insurers ( ACLI), 195-97
American Express, 43-46; and compiled lists, 6, 161; and judgmental processes, 122
American Medical Association, 198
Anonymity, challenges to, 202-3
Anti -- Drug Abuse Act of 1988, 24
Association for Computing Machinery ( ACM), 98, 125,220
Assumptions in privacy debates, 158-63
AT&T: marketing and MCI, 13, 189; credit cards, 43-45; directory plan, 185
Attrition: in credit cards, 43, 79
Auditing corporate policies, 229-35
Automated teller machine (ATM), 21
Automatic Number Identification, 6, 202-3
Baker, John, 287 (n. 31)
Baker, Michael A., 205
Banc One Corporation, 18
Banking, regional, 18-20
Banking industry: overview, 17-27; policy-making cycle, 80-83; policies and practices, 98-134 passim; future challenges, 191-95
Bank Secrecy Act of 1970, 24
Barlow, John Perry, 282 (n. 8)
Barton, Richard A., 287 (nn. 29, 30)
Behrman, Jack N., 288 (n. 47)
Bennett, Colin J., 211-13, 217, 220-21
"Birthday Club," 190
Blockbuster Video, 2, 92, 107, 173, 177-78
Blue Cross/Blue Shield, 27, 32, 38
Bradley, Tom, 188
Brandeis, Louis, 171
Britain: regulatory approach, 212-16
Bundestag, 217
Burnham, David, 283 (n. 16)
Bush, George: and health insurance, 31- 32; and interest rates, 45; and electronic mail, 202
Business Week, 193
California Bankers Association v. Schultz, 24
Caller Identification, 6, 202-3
Cambridge Reports, 5, 257, 262-63
Carroll, Archie B., 278 (n. 2)
Carter, Jimmy, 12
Cash, James I., Jr., 272 (n. 30), 278 (n. 7)
Categorical theories, 154-58
Checking accounts (banks), 17
Chemerinsky, Erwin, 1
Chief information officer (CIO), 236-38
Chinese wall (in banking), 23
Citicorp ( Citibank): retail banking, 18-19; judgmental processes, 122-23; purchase patterns, 186

-291-

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