|Foreword Jens Rasmussen||ix|
I: Introduction |
|What's in a Word? (Glossary)||3|
|1 What's the Problem? Scope and Criteria for Success||11|
|2 Why Work Analysis? An Ecological Perspective||37|
II: Three Approaches to Work Analysis |
|3 Normative Approaches to Work Analysis: "The One Best Way?"||61|
|4 Descriptive Approaches to Work Analysis: "What Workers
|5 Toward a Formative Approach to Work Analysis: "Workers
Finish the Design"||109|
III: Cognitive Work Analysis in Action |
|6 Case Study: Process Control||139|
|7 Phase 1: Work Domain Analysis||149|
|8 Phase 2: Control Task Analysis||181|
|9 Phase 3: Strategies Analysis||215|
Questia, a part of Gale, Cengage Learning. www.questia.com
Book title: Cognitive Work Analysis:Toward Safe, Productive, and Healthy Computer-Based Work.
Contributors: Kim J. Vicente - Author.
Publisher: Lawrence Erlbaum Associates.
Place of publication: Mahwah, NJ.
Publication year: 1999.
Page number: vii.
This material is protected by copyright and, with the exception of fair use, may
not be further copied, distributed or transmitted in any form or by any means.