Human-Computer Interaction: Communication, Cooperation, and Application Design

By Hans-Jörg Bullinger; Jürgen Ziegler | Go to book overview
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functions for collaboration by mobile computing and the expected effects are shown in Table 2.


Table 1: Tasks and participants in a manufacturing project (for an electric power plant)
Scene Task Participants
To receive
an order
(1) Conceptual design and
proposal
Manager, Developer, Designers(electrical and
mechanical), Sales staff
(2) Presentation and
meeting at customer's site
Sales staff, Designers, Manager, Customer
Design and
Production
(3) Detailed design Electrical designer, Mechanical designer, System
designer, Programmers
(4) Manufacturing Line workers, Programmers, Designers, Manager
Delivery (5) Assembling Field engineers, Transporter, Designers, Manager
(6) Field testing Field engineers, Designers, Manager, Customer
(7) Simulator system
testing
Field programmers, Designers, Manager,
Operators, Customer

Table 2: Functions and effects in a manufacturing project (for an electric power plant)
Task Required functions Expected effects
(1) Decentralized remote conferencing
To share documents and data
Designers can integrate knowledge of
other designers.
Rapid design is enabled by
asynchronous work.
(2) Presentation tool on large display
To access the latest data from outside
Sales staff can respond immediately to
inquiries by the customer, based on
knowledge and results of designer and
developer.
(3) To share and refer the latest data
To navigate the adequate process of
design
Designers can reuse the data and results.
Manager can easily collect and integrate
results of each section.
(4) To refer the design documents and
the specifications
Remote instruction and management
Manager and each worker can easily
grasp and manage the progresses and
results.
(5) To see the history and information of
design and manufacturing in the field
Real-time communication among
field engineers and designers
Mistakes by miscommunication
between field engineers and designers
can be prevented.
(6) To share and refer the test plan and
collected test data
To access the history and information
of design and manufacturing in the
field
To provide the adequate method and
tool for analysis and evaluation
Field engineers can rapidly cope with
troubles.
(7) To share and refer the test plan and
collected test data
Real-time communication between
field programmer and designer
To deliver and share revised software
components
Field programmers can rapidly cope
with troubles and unknown bugs.

-354-

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