Words at Work: Business Writing in Half the Time with Twice the Power

By Susan Benjamin | Go to book overview

Models
Perhaps the most efficient way to write is not to write at all, but to use models: previously drafted documents that you can personalize for a friendly, professional communication literally in seconds. Perhaps you already have models on file either in your computer or in a pile in your desk drawer. Perhaps not. Either way, follow these suggestions so your models are always fresh, relevant, and personal.
New Models
Most businesspeople falter when they type the first word of their model. For starters, they typically aren't professionals, and they load the document with confusing jargon, incorrect grammar, and other problems that untold others reuse every time the message goes out. So, here's the first rule of model etiquette:
Consult a professional writer or check other, well-written models before developing your own. Also, check your writing for the numerous issues discussed in this book so your bad habits don't seep into the model base.
The second mistake follows within days or even hours. The wellmeaning businessperson creates another and yet another model, crowding the computer with as many versions of one message as Ben and Jerry have flavors of ice cream. Hence, rule number 2:
Keep only one or two standard models for each message.

-211-

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Words at Work: Business Writing in Half the Time with Twice the Power
Table of contents

Table of contents

  • Praise for Words at Work i
  • Title Page iii
  • Contents vii
  • Acknowledgments ix
  • The Must-Read Introduction 1
  • Step 1 - Listing 7
  • Step 2 - Writing 43
  • Step 3 - Rewriting for Structure 71
  • Step 4 - Editing for Word Use 103
  • Step 5 - Showing 147
  • Step 6 - Proofreading 166
  • Models 211
  • The Last Word 233
  • Index 235
  • About Words at Work *
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