Words at Work: Business Writing in Half the Time with Twice the Power

By Susan Benjamin | Go to book overview

Index
Abbreviations, 142, 175-76, 184-86, 193
Accept vs. except,205
Acronyms, 142
Action, and passive voice, 106-8
Action statements, 90, 91, 211, 216, 217
Active voice, 111
Actor in sentence, 106-10, 120-21
Address, 170, 172-76, 184-86
Adjective, and hyphen, 199
Adult education, 154
See also Writing course
Advantage for reader, 86-87, 91, 134, 215-16
Advice. See Feedback
Affect vs. effect,205
All ready vs. already,205
Among vs. between,189
Amount vs. number,189
a.m. vs. AM,181
And,141, 194, 195
Anecdotes, 37-38, 82-83, 101
Anxiety over writing, 44, 46, 48-50, 54, 68, 153
Apologies, 127, 212, 213
Apostrophe, 190-93, 203
Appearance of documents, 167-69, 228-29
Arbitrary criteria, 51
Argumentative letter, 139
Asterisk in e-mail, 183
Attorney vs. esquire,181
Audience. See Reader
Benefit. See Advantage
Between vs. among,189
Bio, 98, 222-23
Block, writer's. See Writer's block
Block style for letters, 171-72
Body
and bio, 222
and complaints, 212, 213
and direct-mail piece, 217
and E-mail, 183
general features of, 211
and letter, 170-71, 177
and memo, 180
and opinion piece, 218
and proposal, 226
and report, 225
rewriting, 76, 93-96
and sales letter, 216
and writer's block, 69
Borders. See Margins
Boss, relationship with, 50-51, 145- Brackets, 204
Break, from writing, 64
Brochure, 24, 30, 91-92
Bullets, 21, 22, 121-22, 168, 177
But,141, 195

-235-

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