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Human-Computer Interaction: Ergonomics and User Interfaces - Vol. 1

By: Hans-Jörg Bullinger; Jürgen Ziegler | Book details

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Multi-Agent Systems for Adaptive Multi-User Interactive
System Design:
Some Issues of Research

André Péninou, Emmanuelle Grislin-Le Strugeon, Christophe Kolski
L.A.M.I.H., UMR CNRS 8530, Le Mont Houy, BP 311,
University of Valenciennes, 59304 Valenciennes cedex, France
E-mail: {strugeon, kolski} @univ-valenciennes.fr, peninou@univ-lille3.fr


1
Introduction

It is well-known that the quality of Human-Machine interfaces (HMI) is a crucial element in order to design efficient interactive systems. It is particularly true in complex industrial systems where use constraints could be severe for safety, economic or production reasons. In this context, and according to ( Browne, Totterdell, and Norman 1990), the reasons for developing Adaptive User Interface (AUI) are: "extend systems lifespan, widen system's user base, enable user goals, satisfy user wants, improve operational accuracy, increase operational speed, reduce operational learning, enhance user understanding". Within the frame of AUI in multi-user complex industrial systems, many subgoals may0 appear such as: be easy to learn and use by the different users, be efficient at use (according with the various tasks and objectives of the users), be tolerant to certain human errors or decrease the ratio of errors (for each type of user), enhance cooperative team work, and so on.

The paper first presents some criteria for adaptive behavior of interactive systems. Then, some issues for adaptivity from a Multi-Agent Systems (MAS) standpoint are discussed.


2
Objectives of Adaptive Interactive Systems

The state of the art in AUI does not permit, for example in the same way as in software ergonomics, to use some predefined common quantifiable criteria that enable either to decide adaptivity or to evaluate it. The criteria are always linked to potential users, to application domain, to requirements to be met by the

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