Human-Computer Interaction: Ergonomics and User Interfaces - Vol. 1

By Hans-Jörg Bullinger; Jürgen Ziegler | Go to book overview
Aptitude
Personality
System parameters of the synthetic task that should be modifiable, examples include:
Specification of scenario pauses
Recording of operator actions
Scoring
Software agent editor
Cognitive requirements
Pop-up windows
Recording of operator input
Scenario editor
On-the-fly manager input
Computer-user task allocation
While building on our experience in a variety of synthetic task environments (e.g., individual human-computer task performance to full team computercooperative work environments), our typology provides conceptual model for identifying those constructs that need be considered in a variety of human- computer contexts. These range from the individual level, through dyadic groups, to full team computer-supported cooperative work environments. By filling in the cells of Figure 1, the typology provides guidance on obtaining process and outcome measures given the purpose of the measurement (describe, evaluate, vs. diagnose) behavior. Tradeoffs in measurement should be assessed via the hierarchy of goals as depicted in Figure 2, and an assessment of the measurement process can be determined relative to sensitivity, interpretability, and generalizability of conclusions while considering issues from level of analysis and process versus outcome assessment (Figure 3). Taken as a measurement typology, our framework provides both researchers and practitioners specific guidance on human-computer interaction measurement issues, regardless of theoretical orientation.
1
References
Cannon-Bowers, J. A., & Salas, E. ( 1997). "A framework for developing team performance measures in training". In M. T. Brannick, E. Salas, and Prince C. (Eds.), Team performance assessment and measurement (pp. 45 - 62) Mahwah, NJ: LEA.
Elliott, L., Schiflett, S. G., & Dalrymple, M. A. ( 1998). "Modeling the decisionmaking process and performance of Airborne Warning and Control System (AWACS) weapons directors". NATO Symposium on Collaborative Crew Performance in Complex Operational Systems, Edinburgh, UK.

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