Human-Computer Interaction: Ergonomics and User Interfaces - Vol. 1

By Hans-Jörg Bullinger; Jürgen Ziegler | Go to book overview
Save to active project

WWW Interface Design for Computerized
Service Supporting System

Thu-Hua Liu
Department of Industrial Design, College of Management,
Chang Gung University,
Tao-Yuan, Taiwan, R.O.C

Sheue-Ling Hwang and Jia-Ching Wang
Department of Industrial Engineering, National Tsing Hua University,
Hsinchu, Taiwan, R.O.C


Recent surveys on MIS (Management Information System) issues show that effective use of the data resource is very important. For example, one survey shows that data resource is the second top critical issue [ Wiederman 1991]. On the other hand, the design of effective user interfaces to the database systems has not been vigorously pursued. The major interface language is still SQL, a system that was developed almost 20 years ago [ Chamberlain and Boyce 1994] and was found to be very difficult, even for trained users [ Date 1990; Greenblatt and Waxman 1978; Welty 1985].

With the widespread availability of computers and data to not only MIS professionals but also increasingly to end users, data access will expectedly remain an important issue, but with some new twists. To avoid any bottlenecks caused by heavy end-user demand on MIS professionals, it has become imperative to provide general-purpose database interfaces that enable end users to perform reliable database retrieval (and occasionally design) on their own [ Welty and Stemple 1981]. The user interface provides critical ability for how information in a database is absorbed, accessed, and used, because the interface would directly affect the efficiency when users use the database. If the databases are integrated with the Webs, the interface of database must be built on the Webs. But how can we utilize the characteristics, like HTML, Java and JavaScript etc., of webpages for interface design?

Case Analysis

A calibration service company, we call it company A, is chosen for our case system. The workflow of company A and the current interface functions of


Notes for this page

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
Loading One moment ...
Project items
Cite this page

Cited page

Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

Cited page

Bookmark this page
Human-Computer Interaction: Ergonomics and User Interfaces - Vol. 1
Table of contents

Table of contents



Text size Smaller Larger
Search within

Search within this book

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

While we understand printed pages are helpful to our users, this limitation is necessary to help protect our publishers' copyrighted material and prevent its unlawful distribution. We are sorry for any inconvenience.
Full screen
/ 1356

matching results for page

Cited passage

Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

Cited passage

Welcome to the new Questia Reader

The Questia Reader has been updated to provide you with an even better online reading experience.  It is now 100% Responsive, which means you can read our books and articles on any sized device you wish.  All of your favorite tools like notes, highlights, and citations are still here, but the way you select text has been updated to be easier to use, especially on touchscreen devices.  Here's how:

1. Click or tap the first word you want to select.
2. Click or tap the last word you want to select.

OK, got it!

Thanks for trying Questia!

Please continue trying out our research tools, but please note, full functionality is available only to our active members.

Your work will be lost once you leave this Web page.

For full access in an ad-free environment, sign up now for a FREE, 1-day trial.

Already a member? Log in now.

Are you sure you want to delete this highlight?