never be sorry. If you have a tendency to bang things around, take more time and try to develop a little more respect for the accomplishment that a precision part represents. (p. 293)
It is important to heed the warning signals of the stresses that aircrews (and others in the aviation system) face everyday and in unusual circumstances. Like the aforementioned precision parts, human operators can be difficult, complex, and fragile, but their ability to absorb great shock and stress is enormous. The abilities and skills crew members exhibit in adapting to, and intervening for, their fellow crew members is an accomplishment that should be respected.
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Publication information: Book title: Stress and Human Performance. Contributors: James E. Driskell - Editor, Eduardo Salas - Editor. Publisher: Lawrence Erlbaum Associates. Place of publication: Mahwah, NJ. Publication year: 1996. Page number: 160.
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