Total Quality Education: Profiles of Schools That Demonstrate the Power of Deming's Management Principles

By Michael J. Schmoker; Richard B. Wilson | Go to book overview

TABLE OF CONTENTS
Forewordxi
References xiv
One: Who Is W. Edwards Deming and
What Does He Offer Education?
1
References 8
Two: A Capsule View of Deming's
Management Philosophy
10
Deming's 14 Points 11
The PDSA Cycle 17
Profound Knowledge 18
Applying Deming's Management Philosophy to Schools ... 22
References 25
Three: Toyota: Getting Better and Better26
TMM: Too Many Meetings 33
References 36
Four: Johnson City Schools37
Impact of Bloom's Research 39
Less Is More 40
Signs of Success 41
Grades in the Quality School 44
The Right Beliefs Based on the Best Knowledge 44
Obstacles to Improvement: The "Deficit Mentality" 47
Data and Continuous Improvement 49
Leadership in the Data-Driven Organization 50
Accountability vs. Autonomy 52
A Conversation with a Middle School Principal 54
A Conversation with a Teacher 56
A Conversation with the Teacher Association President ... 57
A Systems Approach to Language Arts 58
The Importance of Indicators 61

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