Bureaucracy: What Government Agencies Do and Why They Do It

By James Q. Wilson | Go to book overview
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determine the NPR's actual effect. In short, even if some details are altered by this and other efforts, the broad picture remains the same.

J.Q.W.


Notes
1.
"Reinventing government" was the title of a popular book that analyzed government deficiencies and proposed new approaches--namely, David Osborne and Ted Gaebler, Reinventing Government ( Reading, Mass.: Addison-Wesley, 1992). The authors of the book were involved in the National Performance Review.
2.
What follows draws in part on my essay "Reinventing Public Administration," in PS: Political Science and Politics ( December 1994), pp. 667-673.
3.
"From Red Tape to Results: Creating a Government That Works Better and Costs Less", Report of the National Performance Review, September 7, 1993 ( Washington, D.C.: U.S. Government Printing Office), pp. 3, 5.
4.
See pages 121-122, 240-241, and 321.
5.
Here, I follow the account in Steven Kelman, "White House-Initiated Management Change: Implementing Federal Procurement Reform," in James B. Pfiffner, ed., The Managerial Presidency, 2nd ed. (College Station: Texas A&M University Press, 1999), pp. 239-264.
6.
Quoted in Tom Shoop, "Managing Workers of America, Inc.," Government Executive ( July 1993), p. 39.
7.
Here and in the paragraphs that follow, I am indebted to Professor Patricia W. Ingraham. See, especially, her essay, "A Laggard's Tale: Civil Service and Administrative Reform in the United States," Research in Public Administration, vol. 5 ( 1999), pp. 173-187, as well as " Ingraham and James R. Thomson , "The Civil Service Reform Act of 1978 and Its Progeny: The Promise and the Dilemma," in Steven W. Hays and Richard Kearney, eds., Issues in Contemporary Public Administration, 3rd. ed. ( Englewood Cliffs, N.J.: Prentice-Hall, 1994), pp. 54-56, 72.
8.
Ingraham, "A Laggard's Tale," p. 179.
9.
Ingraham, "A Laggard's Tale," p. 181.
10.
Paul C. Light, Monitoring Government: Inspectors General and the Search for Accountability ( Washington, D.C.: Brookings Institution, 1993), p. 12.
11.
See the debate on this matter between Paul C. Light of the Brookings Institution and Janice Lachance, head of OPM, in Government Executive ( October 1999 and December 1999).
12.
Herbert Kaufman, Red Tape ( Washington, D.C.: Brookings Institution, 1977).

-xvi-

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