Library of Congress Cataloging-in-Publication Data Computers, human interaction, and organizations : critical issues / edited by Vicente Berdayes and John W. Murphy. p. cm. Includes bibliographical references and index. ISBN 0-275-96385-3 (alk. paper) 1. Computers and civilization. 2. Human-computer interaction. I. Berdayes, Vicente. II. Murphy, John W. QA76.9.C66 C58 2000 303.48'34--dc21 99-059851 British Library Cataloguing in Publication Data is available. Copyright © 2000 by Vicente Berdayes and John W. Murphy All rights reserved. No portion of this book may be reproduced, by any process or technique, without the express written consent of the publisher. Library of Congress Catalog Card Number: 99-059851 ISBN: 0-275-96385-3 First published in 2000 Praeger Publishers, 88 Post Road West, Westport, CT 06881 An imprint of Greenwood Publishing Group, Inc. www.praeger.com Printed in the United States of America ∞ The paper used in this book complies with the Permanent Paper Standard issued by the National Information Standards Organization (Z39.48-1984). 10 9 8 7 6 5 4 3 2 1 Copyright Acknowledgments The author and publisher gratefully acknowledge permission for use of the following material: Figures 10.1, 10.2, 10.3, and 10.4 reproduced by permission of Wake Forest University. Figure 10.5 reproduced by permission of Wake Forest University and Jennifer Burg. Figure 10.6 reproduced by permission of Wake Forest University and Dawn Calhoun. -iv- |