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Index
Abbreviations, 142, 175 -76, 184 -86,
193
Accept vs. except, 205
Acronyms, 142
Action, and passive voice, 106 -8
Action statements, 90, 91, 211, 216,
217
Active voice, 111
Actor in sentence, 106 -10, 120 -21
Address, 170, 172 -76, 184 -86
Adjective, and hyphen, 199
Adult education, 154
See also Writing course
Advantage for reader, 86 -87, 91, 134,
215 -16
Advice. See Feedback
Affect vs. effect, 205
All ready vs. already, 205
Among vs. between, 189
Amount vs. number, 189
a.m. vs. AM, 181
And, 141, 194, 195
Anecdotes, 37 -38, 82 -83, 101
Anxiety over writing, 44, 46, 48 -50,
54, 68, 153
Apologies, 127, 212, 213
Apostrophe, 190 -93, 203
Appearance of documents, 167 -69,
228 -29
Arbitrary criteria, 51
Argumentative letter, 139
Asterisk in e-mail, 183
Attorney vs. esquire, 181
Audience. See Reader
Benefit. See Advantage
Between vs. among, 189
Bio, 98, 222 -23
Block, writer's. See Writer's block
Block style for letters, 171 -72
Body
and bio, 222
and complaints, 212, 213
and direct-mail piece, 217
and E-mail, 183
general features of, 211
and letter, 170 -71, 177
and memo, 180
and opinion piece, 218
and proposal, 226
and report, 225
rewriting, 76, 93 -96
and sales letter, 216
and writer's block, 69
Borders. See Margins
Boss, relationship with, 50 -51, 145 -
Brackets, 204
Break, from writing, 64
Brochure, 24, 30, 91 -92
Bullets, 21, 22, 121 -22, 168, 177
But, 141, 195

-235-

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Publication Information: Book Title: Words at Work: Business Writing in Half the Time with Twice the Power. Contributors: Susan Benjamin - author. Publisher: Perseus Books (Current Publisher: Perseus Publishing). Place of Publication: Cambridge, MA. Publication Year: 1997. Page Number: 235.
    
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