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audience. Are you focusing on process rather than results in your communica-
tions? Review and cut. But keep everything, if possible, in case of value changes
in the future. Today's information dump may be tomorrow's intelligence gold
mine. Just be sure that your collection does not become identified as a garbage
heap.


Do Not Forget the Mission or the Incentives

Keeping your intelligence network productive requires the continued intelligent
use of incentives, recognition, and innovative communication. Make recognition
awards for participation. Give major awards for valuable responses, maybe cash
payments. Vary the incentives to keep them interesting. Keep up with your
population in terms of how they communicate. Restate your program objectives
and management's commitment to these objectives. Never lose sight of the
original program and its promises, no matter how long ago the promises were
made. With that in mind, you will have a successful field intelligence network.


NOTES
1. "Labor Letter" column, Wall Street Journal, January 1, 1989, 1.
2. Leonard M. Fuld, Competitor Intelligence: How to Get It--How to Use It, ( New
York: John Wiley and Sons, 1985), 21.
3. Gerald A. Michaelson, "Control Your Information Before It Controls You," Mar-
keting News
, November 6, 1987, 30.

-148-

Questia, a part of Gale, Cengage Learning. www.questia.com

Publication Information: Book Title: Global Corporate Intelligence: Opportunities, Technologies, and Threats in the 1990s. Contributors: George S. Roukis - editor, Hugh Conway - editor, Bruce H. Charnov - editor. Publisher: Quorum Books. Place of Publication: New York. Publication Year: 1990. Page Number: 148.
    
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