perceptions of the judgement and ability of the coordinator itself may affect investment decisions. Overall, therefore, the swift trust framework proposed here appears to allow the accurate identification of different trust types, and appears to provide the basis for uncovering the interplay between cooperation and trust in the informal investment decision-making process. By providing a means for assessing and studying the processes that go towards the formation of business relationships at the level of entrepreneur, trust theory also provides a means by which to access the wider social and political processes (in addition to more specific business, product and market issues) that have remained relatively untouched by previous studies restricted to firm level analysis ( Scott and Rosa, 1996 ). Nevertheless, a number of limitations remain. Although this study has included some analysis of investor trust in the coordinator, there are two domain restrictions which restrict our ability to draw general conclusions on the development of a trust framework for the analysis of the business angel's informal investment decision-making process. First, the study has been primarily restricted to one situational domain - the initial screening process - and our conclusions, therefore, on the nature of trust relations (and on the dominance of calculus-based trust and entrepreneur competence issues in particular) in this domain will not necessarily transfer to other domains. While acknowledging that most informal investment opportunities are rejected at this stage on the basis of no more detailed examination than the experimental design employed in this project, it remains important to extend this initial research to other situational domains in the decision-making process. Second, within this, the present study is restricted to analysis of trust and cooperation in the context of an investment opportunity which all but one investor in the sample would have rejected at this stage. Before concluding on the trust and cooperation factors which come to bear on the investment decision-making process it will be necessary to extend the analysis to investigate the propositions developed above, to cover situations where there is a positive outcome in this domain and the investor decides to pursue the opportunity to the evaluation stage and a meeting with the principals. Until these extensions of the research are undertaken, this study, as with others in a similar vein, provides evidence on the relative importance of the trust-based factors which lead an investor to reject an opportunity, but not on those which lead him/her to accept and pursue an interest in that opportunity. Acknowledgements The data reported on in this chapter were collected as part of a study funded by the Design Council. The authors wish to thank Amy Rogers for assistance in undertaking the fieldwork and data analysis in connection with that project. They would also like to thank Stephen Marsh of the National Research Council for Canada, Ottawa, Bob Hamilton ( University of Canterbury) and Mike Wright -135- |