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Chapter2
Compliance-Gaining Goals:
An Inductive Analysis of Actors'
Goal Types, Strategies, and Successes

Michael J. Cody
University of Southern California, Los Angeles

Daniel J. Canary
Ohio University

Sandi W. Smith
Michigan State University

The objective of compliance-gaining research is to increase our understanding
of how social actors use messages to achieve goals. Whereas the research area
focusing on "compliance-gaining message strategy selection" has been popu-
lar in the communication discipline in the last several years, research on dyad-
ic social influence processes has a long history in social psychology (see reviews
by Seibold, Cantrill, & Meyers, 1985; Wheeless, Barraclough, & Stewart, 1983).
Three decades of research, for example, have focused on ingratiation tactics
( Godfrey, Jones, & Lord, 1986; Jones, 1964; Jones & Wortman, 1973), bases
of power ( French & Raven, 1959; Raven, Centers, & Rodrigues, 1975; Raven
& Kruglanski, 1970), and influence in the organization ( Kipnis, 1972, 1976;
Kipnis, Castell, Gergen, & March, 1976; Kipnis & Cosentino, 1969; Kipnis
& Lane, 1962; Kipnis, Schmidt, & Braxton-Brown, 1990; Kipnis, Schmidt,
& Wilkinson, 1980; Schmidt & Kipnis, 1984). Our contribution to the general
area of influence processes began with an interest in how people perceive com-
mon influence situations ( Cody & McLaughlin, 1980, 1985a; Cody, Woelfel,
& Jordan, 1983), and extended to research attempting to uncover the types
of strategies people use when influencing others ( Cody, 1982; Cody, Greene,
Marston, Baaske, O'Hair, & Schneider, 1986; Cody, McLaughlin, & Jordan,
1980; Cody, McLaughlin, & Schneider, 1981).

Recently, however, we have been more interested in how goals (rather than
specific situation perceptions) direct strategies ( Canary & Cody, in press;

-33-

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Publication Information: Book Title: Strategic Interpersonal Communication. Contributors: John A. Daly - editor, John M. Wiemann - editor. Publisher: Lawrence Erlbaum Associates. Place of Publication: Hillsdale, NJ. Publication Year: 1994. Page Number: 33.
    
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