Building a Business through Good Times and Bad: Lessons from 15 Companies, Each with a Century of Dividends

Building a Business through Good Times and Bad: Lessons from 15 Companies, Each with a Century of Dividends

Building a Business through Good Times and Bad: Lessons from 15 Companies, Each with a Century of Dividends

Building a Business through Good Times and Bad: Lessons from 15 Companies, Each with a Century of Dividends

Synopsis

Grossman and Jennings examine 15 industrial companies and find unique characteristics in their values and management styles--characteristics that other companies would be wise to understand and emulate. This book offers frank insights into how businesses survive and grow.

Excerpt

With a project that began in 1986, it is difficult to list all those who helped see us through to the end. We are indebted to the late Professor Jeffrey Bracker for his help in the initial stages of exploration. He has left us too soon, but his commitment to quality management lives on through this work and its reminder of his scholarship. Professor Mark Pastin was a great support in the early days of the project as he insisted on its merits when self-doubts arose. Dean Larry Penley at the College of Business and the administrators of Arizona State University (ASU) have been supportive over the years in granting us the resources, including sabbaticals, for the completion of this work.

We are grateful to the officers and employees of the fifteen companies who accommodated us in everything from interviews to access to their archives. That high-ranking executives in these companies took the time to help us and offer their insights speaks volumes about the nature of those who run these firms. They were most gracious. Perhaps more importantly, they were honest and open about their successes, failures, and attitudes. Cognizant of what they might offer others who struggle, they permitted us the luxury of revealing searches for the truth.

We owe much to the exceptional students we have had the privilege of teaching over the years. As we inevitably shared our findings in classes with them, they offered their insights, thoughts, experiences, and criticisms. We have taught long enough to know that teaching, when done properly, is always a two-way process. From them we have learned, and we only hope they can say the same.

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