Case Management: Policy, Practice and Professional Business

Case Management: Policy, Practice and Professional Business

Case Management: Policy, Practice and Professional Business

Case Management: Policy, Practice and Professional Business

Excerpt

This book is not easily categorised and may not satisfy any number of familiar groupings. It attempts to overview case management across countries, disciplines, fields of practice, professions and client populations. This aim is ambitious but important, as so much experience of and writing about case management takes place in regional, disciplinary, professional and practice silos. Thus, for example, the practice knowledge of nurses may not benefit social workers; health and human service workers may be unaware that they share experiences; case managers in the United States and Australia may be uninformed about each other's problems and solutions; those relying on psychological explanations of their work worlds may be ignorant of sociological revelations; and case managers in aged care may not appreciate what might be learned from their contemporaries in correctional centres. This book, then, is a sort of cadastre or register of the extent of what is known of case management. It aims for unique breadth and scope.

Let us put some flesh on this declaration of commonality. The custodial case manager who is coordinating and monitoring a package of drug and alcohol and anger management services for a prisoner shares many of the risk concerns and service constraints of the community nurse case manager who is similarly seeking and managing a range of services such as meals provision, cleaning and home nursing designed to support an aged person in their home in the community.

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