Information Technology, Organisations, and People: Transformations in the UK Retail Financial Services Sector


This wide-ranging study presents in-depth research into the effect of new information technologies on organizational structure, assesses their progress towards transformation and describes the changes they are making to long-established business processes, roles, cultures and working practices.

Additional information


An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.