Handbook of Cognitive Task Design

Handbook of Cognitive Task Design

Handbook of Cognitive Task Design

Handbook of Cognitive Task Design


This Handbook serves as a single source for theories, models, and methods related to cognitive task design. It provides the scientific and theoretical basis required by industrial and academic researchers, as well as the practical and methodological guidance needed by practitioners who face problems of building safe and effective human-technology systems. Fundamental across a wide range of disciplines, from military systems to consumer goods and process industries, cognitive task design covers the whole life-cycle of work from pre-analysis, specification, design, risk assessment, implementation, training, daily operation, fault finding, maintenance, and upgrading. It applies to people, sophisticated machines, and to human-machine ensembles. This comprehensive volume summarizes the extensive, worldwide experience with cognitive task design since the 1980s; it defines the state of the art and outlines the future of this ever-developing field. Aimed at the graduate and postgraduate level, the Handbook of Cognitive Task Design is applicable to courses relating to the design of human-technology systems, interaction design, cognitive engineering, and applied industrial engineering.


With the rapid introduction of highly sophisticated computers, (tele)communication, service, and manufacturing systems, a major shift has occurred in the way people use technology and work with it. the objective of this book series on human factors and ergonomics is to provide researchers and practitioners a platform where important issues related to these changes can be discussed, and methods and recommendations can be presented for ensuring that emerging technologies provide increased productivity, quality, satisfaction, safety, and health in the new workplace and the “Information Society. ”

Erik Hollnagel, a leading international cognitive ergonomics scientist, assembled some of the best and brightest cognitive ergonomics scientists from around the world to author the 31 chapters of this handbook. This is reflected in the depth and breadth of the discipline coverage.

The 190 figures and 101 tables of the handbook illustrate, in a most effective way, the concept, methods, and tools of cognitive ergonomics. the 1387 references provide a road map for further in-depth study of many of the cognitive ergonomics concepts and methods. Ten of the chapters deal with the theory of cognitive task design, 12 of them deal with its methods, and 9 describe field studies in the area.

The handbook should be of use to both developers and users of cognitively based tasks, systems, tools, and equipment, and of special use to researchers and practitioners in the broader discipline of human factors and ergonomics.

—Gavriel Salvendy Series Editor . . .

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