Six Sigma for Everyone

Six Sigma for Everyone

Six Sigma for Everyone

Six Sigma for Everyone

Synopsis

A User-Friendly Guide to the Basics of Six Sigma From noted Six Sigma consultant and author George Eckes comes Six Sigma for Everyone, a practical guide that explains the under-pinnings of the revolutionary quality assurance methodology. Appropriate for employees and top management alike, this book is the only one you need if your company is currently implementing or contemplating Six Sigma. It tells you what Six Sigma is and is not, what it does and how it does it, and what your role likely will be in the implementation process. Eckes uses straightforward definitions and in-depth examples to outline the processes, impact, and desired end result of implementation-eliminating the confusion and fear many feel when first introduced to Six Sigma. If you need to understand the basics, then this is the book for you. Topics include: * The origins and history of Six Sigma * Business Process Management: Six Sigma as management philosophy * Individual and team tactics * The ten basic tools each team member needs to succeed * How you and your organization must change to make Six Sigma work.

Excerpt

Six Sigma has been a popular management philosophy for years. Motorola first made Six Sigma popular in the 1980s. AlliedSignal embraced it in the early 1990s and then General Electric made it the most popular management philosophy in history.

Like anything that becomes popular, misconceptions abound relative to how to implement Six Sigma. Particularly since this management philosophy is based on facts and data being used to make decisions in the organization, a host of statisticians have developed new careers teaching and consulting in this discipline.

However, most statisticians are skilled in the theory of Six Sigma. To make Six Sigma a success in your organization, it must affect everyone in the organization. Thus, the title of our new book Six Sigma for Everyone.

Everyone in an organization must be involved and affected by Six Sigma, regardless of their position in the organization. Unlike the approaches many take that imply Six Sigma is some mystic set of skills available only to those with advanced college degrees, Six Sigma must be available to everyone in the organization, where certain skills are practiced by all.

Thus, the focus of this book is to demysticize this cutting edge management philosophy. At its foundation, Six Sigma is teaching everyone in the organization to become more effective and efficient. Unfortunately, most organizations are highly ineffective and inefficient. This means they have unhappy customers and waste considerable money because their processes do not run at optimum.

The path to becoming more effective and efficient using Six Sigma contains three components. The first component deals with the strategy of Six Sigma. The strategy of Six Sigma is called Business Process Management. This strategic component is the responsibility of executive management. Thus, if you hear your company . . .

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