Taking a broad view of organizational crisis, the authors synthesize a rich and diverse body of theory, research, and practice and apply it to every kind of crisis imaginable, from oil spills to nuclear disasters, airplane crashes, shuttle explosions, and corporate implosions such as Enron.
Related books and articles
Managing Crises before They Happen: What Every Executive and Manager Needs to Know about Crisis Management By Ian I. Mitroff; Gus Anagnos AMACOM, 2001
Responding to Crisis: A Rehetorical Approach to Crisis Communication By Dan P. Millar; Robert L. Heath Lawrence Erlbaum Associates, 2003
Management of Corporate Communication: From Interpersonal Contacts to External Affairs By Robert L. Heath Lawrence Erlbaum Associates, 1994
Managing Organizational Legitimacy: Communication Strategies for Organizations in Crisis By Massey, Joseph Eric The Journal of Business Communication, Vol. 38, No. 2, April 2001
Peer-reviewed publications on Questia are publications containing articles which were subject to evaluation for accuracy and substance by professional peers of the article's author(s).
Outlining a Crisis Management Plan for a Community: Crisis Planning in Michigan By Erber, Nicholaus Michigan Journal of Counseling, Vol. 41, No. 1, Spring-Summer 2014
Crisis Communications Management 2.0: Organizational Principles to Manage Crisis in an Online World.1 By Gonzalez-Herrero, Alfonso Smith, Suzanne Organization Development Journal, Vol. 28, No. 1, Spring 2010
Change and the Credible Company: Roger D'Apri'x's New Look Outlines How Robust Programs Can Meet the Complex Change Communication Needs of Organizations By D'Aprix, Roger Communication World, Vol. 26, No. 2, March-April 2009
Foresight Must Be 20/20 When Creating a Crisis Management Program By Soper, Richard H. Risk Management, Vol. 36, No. 9, September 1989
Proactive Crisis Management: A Formula for Legal Marketers By Burnett, John Strategies: The Journal of Legal Marketing, Vol. 15, No. 1, January-February 2013
Communication Organizations Sponsor Social Media Seminar in OKC By Caliendo, Heather THE JOURNAL RECORD, July 8, 2009
Manila Creates Permanent Crisis Management Panel By Manila Bulletin, March 22, 2011
`Crisis-Management Mode': D.C. Schools Maintenance Waits for Things to Go Wrong By Ferrechio, Susan The Washington Times (Washington, DC), September 27, 1996