The Art of Managing Everyday Conflict: Understanding Emotions and Power Struggles


Power struggles are a common occurrence in everyday life, affecting individuals in every stage of life. Those involved in conflicts often have no idea how to resolve them. This book discusses the "hows" and "whys" of conflict and provides easy-to-use solutions for most situations, and its focus is on the role of emotion. According to the authors, conflict results from the way in which one views one's personal power, views largely influenced by personal emotions. The authors, therefore, begin by a close consideration of personal emotions. They offer ways to pinpoint emotions and understand how they bring about the classic roles of the conflict scenario: Victim, Persecutor, Instigator, and Rescuer. The authors examine how emotions can serve productive purposes and how they can be used to minimize and eliminate serious conflict. The text includes vignettes, anecdotes, personal inventories, illustrations, and concrete exercises.

Additional information

Publisher: Place of publication:
  • Westport, CT
Publication year:
  • 2004


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