The Routledge Dictionary of Business Management

The Routledge Dictionary of Business Management

The Routledge Dictionary of Business Management

The Routledge Dictionary of Business Management


Covering all topics, issues and terms in the world of business, this dictionary can be used by professionals and students of business alike to cross-reference and find definitions, which can allow readers broader access to subject areas.


There are two major changes in this work from the previous edition, and both are immediately apparent to the reader. the title has changed from Concise Dictionary of Business Management to Routledge Dictionary of Business Management, and this change in turn reflects both a different approach and a considerable addition to the content of the book. This new material has taken several forms.



All the terms in the previous edition were considered first from a viewpoint of their relevance to the broader business orientation of this edition as well as currency of usage. Some sixty-six terms that seemed now to be outmoded, beyond the book's business management focus, or too much a part of common parlance now to require definition, have been dropped.

The remaining terms were then considered in the light of the developments in their field since the late 1990s, and modified wherever necessary to take account of these developments.

Wherever it seemed desirable terms in the dictionary were then expanded to provide more information and background while remaining within the book's spirit of being written as concisely and accessibly as possible.


Additional terms

About a couple of hundred new entries have been added to the previous edition in keeping with the broader business orientation of the present edition. in particular, many terms have been included from such areas (in alphabetical order of course) as business economics, consumer behaviour, corporate strategy, financial management, human resource management, information technology, management accounting, marketing, organizational behaviour and work psychology.

One other important feature of the book that has been retained from the previous edition is the cross-referencing to other relevant entries. These entries are printed in small capitals and this allows the reader quickly to identify and to follow up other terms which appear within the particular entry being consulted. With the addition of so many new terms this feature of the book has obviously been expanded considerably, and a reader interested in doing so can now follow a thread that will lead through whole areas of content such as those outlined in the preceding paragraph.

Perhaps an example might help to illustrate how this process could help the reader engaged in searching or browsing for information. Let's take the term information, technology, for instance. the entry for this term leads us through two large content

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