Emotions in the Workplace: Understanding the Structure and Role of Emotions in Organizational Behavior

Emotions in the Workplace: Understanding the Structure and Role of Emotions in Organizational Behavior

Emotions in the Workplace: Understanding the Structure and Role of Emotions in Organizational Behavior

Emotions in the Workplace: Understanding the Structure and Role of Emotions in Organizational Behavior

Synopsis

After years of neglect, organizational research has increasingly focused on emotions at work. This book is the first to bring together recent findings in one place and present a solid industrial/organizational research perspective on this complex area of inquiry. Emotions in the Workplace offers a concise, scholarly introduction to new developments and an overview of how basic theory and research in affect and emotions has influenced the science and practice of industrial/organizational psychology. A varied and distinguished group of contributors examines emotional regulation in organizations on a number of different levels, integrating research on individual, dyadic, group, and organizational-level phenomena. In one convenient volume, the book addresses a wide range of key topics, including aggression at work, emotional labor, the work-family interface, and more.Contributors include:Richard D. ArveyBlake E. AshforthAnalea L. BrauburgerEd DienerP. Christopher EarleyClare A. FrancisJennifer M. GeorgeTheresa M. GlombAlicia A. GrandeyJennifer L. HarveyRuth KanferTracy KantrowitzRichard J. KlimoskiRandy J. LarsenRichard LucasRobert G. LordShelley MacDermidS. Douglas PughAnat RafaeliAlan M. SaksBrenda L. SeeryPiers SteelHoward M. I. WeissMonica C. WorlineAmy Wrzesniewski

Excerpt

When we developed the idea for this book almost three years ago, we had three major objectives. First, we realized that the theoretical basis for understanding emotions and emotional regulation had developed in many areas that may not be familiar to organizational researchers or practitioners. Our goal was to make this scientific literature more accessible. Consequently, Part One of this book brings together a variety of theoretical perspectives for understanding emotional behavior and the regulation of emotions. Second, we recognized that emotional regulation in organizations is a multilevel phenomenon and that although emotions could be investigated by research that focused on only one level, practical use of such research required the integration of individual-, dyadic-, group-, and organizational-level phenomena. Our second goal, then, was to have authors cover these various levels of analysis; this material is in Part Two of the book. Third, we recognized that organizational research is increasingly focusing on emotions after many years of neglect. Consequently, we wanted to bring together much of the applied research in one convenient volume. Part Three therefore addresses this objective, covering many applied topics such as aggression at work, emotional labor, courageous behavior, employee recruitment and socialization practices, cross-cultural effects, and the work-family interface.

We viewed Part Four as a forum for integrating prior material, identifying needed research, and developing models or frameworks that could aid future research and practice. As the book developed, we were delighted with the contributions of the chapter authors and pleased with the progress in understanding emotions and their regulation at work that was being made in both this book and other recent organizational literature. We sent the first three parts of the book to the publisher on September 10, 2001, believing we had largely accomplished our main objectives.

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