Understanding and Changing Your Management Style

Understanding and Changing Your Management Style

Understanding and Changing Your Management Style

Understanding and Changing Your Management Style


Are the best managers born that way, while the rest of us must struggle with the role and its responsibilities? According to Robert Benfari, our ability to manage effectively is based on a mix of characteristics that can be analyzed, understood and, most importantly, changed. In this book, he identifies six ingredients of successful management and uses the Myers-Briggs Type Indicator to show readers how they can devise personality-specific strategies for improving their ability to resolve conflict, solve problems, manage stress, positively influence others, and handle difficult situations at work.


“Usually, the bad boss doesn't know himself or herself and doesn't have any idea of being a bad boss. The [bad] boss doesn't really have regard for people, doesn't trust them, thinks they need to be kicked in the butt to get things done, thinks he has to throw a tantrum once a day to keep people in line, doesn't understand how teams work, how to delegate, and can't communicate well, and doesn't try too hard.”


For managers and leaders at all levels, the constant bombardment of daily challenges, problems, and triumphs of getting work done often obscures the underlying concern about what it takes to excel as a manager and a leader. We know that managing and leading well pays off not just in favorable business outcomes but also in more satisfying working relationships. The way we manage—our management style—is fundamental, yet it so often seems enigmatic. Some people seem to lead and manage effortlessly, as though born to the work, while others struggle with it, often damaging business results and the morale and spirit of their coworkers. They become the “bad bosses” that James Galvin describes in the quote above. Even some of the most talented managers may find that they are overwhelmed with the challenges from time to time. What makes the difference? Is there a way to gain greater understanding of our natural strengths and play to them, while at the same time gaining more awareness of possible weaknesses and developing strategies for growth and change? The answer, of course, is “yes.” That is why I wrote this book.

The Purpose of the Book

In my course at Harvard, “Understanding Your Management Style, ” I have developed a curriculum based on my personal experience with thousands of managers who attended my workshops. In addition, I have conducted interviews . . .

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