Conflict and Communication: A Guide through the Labyrinth of Conflict Management

Conflict and Communication: A Guide through the Labyrinth of Conflict Management

Conflict and Communication: A Guide through the Labyrinth of Conflict Management

Conflict and Communication: A Guide through the Labyrinth of Conflict Management

Synopsis

"Conflict and Communication offers educators a practical curriculum on conflict management that helps students understand the nature of conflict and learn the skills that will enable them to deal with conflicts in their lives. The book is divided into two parts: Conflict Management and Student Mediation. Conflict Management contains 60 hands-on activities that help students understand how personal values are formed, how misperceptions and misunderstandings arise and affect relationships, and how they can communicate effectively. The activities explain the roots and consequences of conflict, offer specific strategies for dealing with conflict, and help students discover basic human rights and their connection to conflict." Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Excerpt

Our beliefs, perceptions, values, needs, and feelings are inescapable parts of every conflict in which we are involved. The way we resolve conflicts is influenced by how we feel about ourselves, how we relate to others, and how we value and view the world.

The activities in this chapter help students explore the relationship between conflict and their beliefs, feelings, thoughts, and life experiences. Students will become aware of what kinds of people they are, what their strengths are, how they feel about themselves, what their potentials are, and what their hopes, goals, and dreams are. The activities in later chapters will then help students develop strategies for dealing with conflicts, strategies that build on their own personalities, strengths, and potentials.

Many of the activities in the present chapter are designed to improve students' sense of selfesteem and self-worth. With an increased sense of self-worth, students will be better equipped for dealing with the complexities of conflict management.

An increased sense of self-worth may help prevent conflicts from escalating, since people with a healthy sense of self-worth are less likely to be prejudiced against others. Also, those with a healthy sense of self-worth are less likely to react defensively to others, and they are more able to see the other person's perspective in a conflict.

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