Virtual Teams, Second Edition emphasizes the importance of focusing first on people rather than technology when trying to make a virtual workplace happen. Successful virtual companies observe the "The 90/10 Rule. " It's 90% people and 10% technology. Along with focusing on the 90/10 theme, the authors have updated all examples and cases, adding new ones from Shell Oil, SCIENTECH, Ernst and Young, United Nations Development Program, Verifone and Palm Pilot.
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