Questions That Work: How to Ask Questions That Will Help You Succeed in Any Business Situation

Questions That Work: How to Ask Questions That Will Help You Succeed in Any Business Situation

Questions That Work: How to Ask Questions That Will Help You Succeed in Any Business Situation

Questions That Work: How to Ask Questions That Will Help You Succeed in Any Business Situation

Excerpt

One reads in order to ask questions.

—FRANZ KAFKA

If an introduction is a conversation between the author and the reader, let me begin with two thoughts:

Those who acquire a questioning attitude will be successful.

Organizations that create a questioning culture will be successful.

Individuals and institutions must ask and encourage others to ask more questions. If you doubt the value of questions, let me argue that when careers collapse, it is often the result of a lack of insightful questioning. When corporations falter, it frequently is a lack of questioning that has brought about the crisis.

Fundamental changes in business are forcing everyone to acquire better questioning skills. Where once executives led tightly organized hierarchies in slowly evolving marketplaces, the pace of business is quickening, and, minute by minute, changes are occurring around the globe. Where once employees followed one career path, now each employee faces a bewildering number of choices. The times demand questioning agility, and the quality and attitude of the questions asked determines corporate and individual success. Leaders must question what their company does and how employees are doing. Individuals must investigate everything from health plans to retirement options.

If a company does not encourage questions, the future of the business will be in jeopardy. If you do not know which questions to ask in critical career and business decisions, your future will be in doubt. While business schools and countless books teach statistics, structures . . .

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