How to Manage Training: A Guide to Design and Delivery for High Performance

How to Manage Training: A Guide to Design and Delivery for High Performance

How to Manage Training: A Guide to Design and Delivery for High Performance

How to Manage Training: A Guide to Design and Delivery for High Performance

Excerpt

Tools for All Training Managers and
Learning Professionals

How to Manage Training has been crafted from the elegantly simple notion that all training managers are not created equal. It is perhaps the first book to recognize the reality, perhaps unique to the training field, that business managers come from widely diverse backgrounds and are jumping onto the training management learning curve at various points. Therefore, this book provides help, in a disciplined way, not only in a variety of management content areas but also for a variety of managers.

With corporate layoffs, downsizings, and bankruptcies of recent years, outsourcing of critical work, and changes in benefits across corporate America, there are more and more independent consultants and consulting companies providing training services of all sorts. ASTD, the American Society for Training and Development, based in Alexandria, Virginia, estimates that about 20 percent of the design and delivery work in American corporations is done by consultants and contract staff. The number of consultants in training, learning, performance, and human resources management has increased steadily every year since 1995, and these professionals will find How to Manage Training to be of enormous help. In addition, training directors and human resources directors, who are in positions with executive responsibility, will find this succinct “how to” approach, particularly the checklists that tend to expand thinking, very helpful. Executives will quickly see the scope of the various aspects of training and be aided in decision making about the broad range of their responsibilities. The key references mentioned in Chapter 10 and the full Appendix with summaries of the best thinking in the field provide especially useful information for people whose job it is to “think big picture” and to structure and staff the training operation. Managers of training and trainers, no matter what their titles, will find in this book all the tools they need for any learning challenge. Flatter organizations, empowered employees, and teams today often create trainers where none have been . . .

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