Strategic Management in Public and Nonprofit Organizations: Managing Public Concerns in an Era of Limits

Strategic Management in Public and Nonprofit Organizations: Managing Public Concerns in an Era of Limits

Strategic Management in Public and Nonprofit Organizations: Managing Public Concerns in an Era of Limits

Strategic Management in Public and Nonprofit Organizations: Managing Public Concerns in an Era of Limits

Synopsis

This new edition captures and blends the essence of new ways of managing public and nonprofit organizations to better serve the client given the new realities that are drastically altering the ways in which these organizations do business. Pioneering, but applicable, private sector management behavior is identified and explained along with time-tested management fundamentals and numerous practices developed over the last several decades. This edition retains the comprehensive coverage of the earlier edition while including the cutting edge of management technology.

Excerpt

New realities are forcing public and nonprofit organizations to change drastically their traditional ways of doing business. These organizations are seriously engaged in efforts to reinvent, restructure, and reengineer with many new strategies borrowed from the private sector and the global marketplace. in essence the new efforts focus on a bold mission to deliver higher-quality service at less cost to a better-satisfied "customer," amid severe financial stringency and historic change.

This revised edition explains what is happening and why, provides depth and perspective, and reveals some serious concerns. It describes the compelling circumstances that create a difficult and demanding environment. the book indicates how strategic management can play a significant role in developing a constructive response.

In just over a decade, strategic management has been adapted from a business-sector model to become widely used for managing public concerns. It is mandated for use in all federal agencies in 1997; many states and nonprofit organizations use strategic plans. But strategic management does not always achieve the results desired in the public or nonprofit agency. Making strategic management work effectively is a critical need, particularly to enable it to serve the reinvention and transformation efforts under way in government and the nonprofit sector. the revised edition seeks to help with this difficult task.

A New Context

Public-interest decision makers and operating officials in both public agencies and nonprofit organizations are caught in a series of powerful . . .

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