Have you ever…

Helped an employee maintain or continue to improve performance
long after initial training or learning occurred?

Found that new contexts or new performance standards mandated a
change in performance?

Experienced ineffective skill-building programs that had to be discarded,
repurposed, or replaced?

Needed to determine how critical a particular performance factor was
to organizational success?

Needed to establish that your training program has measurably
improved business results?

If you answered yes to any of these questions, then read on…

This book is all about confirmative evaluation, “a new paradigm for continuous improvement” (Moseley and Solomon, 1997, p. 12). Confirmative evaluation verifies the continuing merit, worth, and value of instruction over . . .