The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals

The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals

The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals

The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals

Synopsis

Successful organizations depend on training to keep them viable... but in today's belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques.

Thoroughly revised, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to:


Select media and delivery methods
• Prepare and give effective presentations
• Communicate with learners and get them involved
• Ask the right kind of questions
• Cope with behavior problems
• Give and receive feedback
• Put objectives to the test
• And more


Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.

Excerpt

“Training now enables a country’s labor force to attain world-class
productivity while still paying an emerging country’s wages for at
least eight or ten years.”

—Peter Drucker, The Changing World Economy, 2002

Training has grown into one of the most critical requirements for success in a highly competitive global marketplace. The reasons are clear. Increased emphasis on human resources effectiveness, including such concepts as talent management, human capital, and human resources as an investment, is one. Worker skills must be continually updated. Diversity, workplace laws, shortages of skilled workers, persistent functional illiteracy, and intensive competition continue to influence, and often redefine, the way people work. Add the fact that technology alone causes constant workplace change, and the spotlight falls brighter than ever on the trainer. As more and more managers, team leaders, professionals, and others are finding out, there comes a time when we must all function as trainers. Customers demand it, competition forces it, and employees need it to survive. Simply put, there’s greater need for training.

Sometimes there’s no formal training department, or the workload is too great even if there is one, or the requirement is so technical that the training department has no one who is qualified. The result is that many people are called upon to train. This may include people who have never trained before as well as professional trainers who find their workload and level of competence stretched by the increased demand and highly technical subject matter.

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