A Manager's Guide to Coaching: Simple and Effective Ways to Get the Best out of Your Employees

A Manager's Guide to Coaching: Simple and Effective Ways to Get the Best out of Your Employees

A Manager's Guide to Coaching: Simple and Effective Ways to Get the Best out of Your Employees

A Manager's Guide to Coaching: Simple and Effective Ways to Get the Best out of Your Employees

Synopsis


To stay on top, companies need to do more than just tread water - they need to grow. And that means that their employees need to develop and improve their skills at the same pace. More than ever, managers are being encouraged to improve employee performance through effective coaching, but so few of them have the time - or the knowledge - it takes to do it successfully. Brian Emerson and Ann Loehr have spent years showing some of the country's top companies how to develop their most promising employees. Now in this helpful manual they guide managers through every step of the coaching process, from problem solving to developing accountability. Readers will discover:

the top 10 tips every manager should know before he starts to coach
• how to handle difficult conversations, conflicting priorities, and problem team members
• how to hold follow-up meetings aftergoals and priorities have been set
• sample questions they can adapt to various situations
• examples of common problems and how they can use coaching to address them.

Clear, practical and straightforward, this is an invaluable tool that will help all leaders coach employees, colleagues, and themselves to excellence.

Excerpt

If you’re not growing, you’re dying.

It’s a basic rule of life here on earth and in the business world today. It’s what drives most of us to be better at what we do and who we are. It’s the desire to “be more.” Because of this desire, the term “coaching” has caught the attention of both the personal-growth and business worlds, creating a multibillion-dollar-a-year industry and a situation in which everyone wants a coach. More than ever, employees are asking for developmental opportunities and managers are being told they need to “coach” their employees on a regular basis. We’ve even worked with managers who say they’ve been told to “stop managing and start coaching.” This all sounds great in theory—managers coaching employees to grow and be more effective—but there’s one problem. Although many people agree that having a coach is a great way to move toward success, very few people know what a coach actually is or what a coach actually does. This leaves many managers scratching their heads as they try to fit one more ambiguous task into their already over-busy schedules.

So what is a coach, and what is coaching? This is our defini-

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