Becoming an Extraordinary Manager: The 5 Essentials for Success

Becoming an Extraordinary Manager: The 5 Essentials for Success

Becoming an Extraordinary Manager: The 5 Essentials for Success

Becoming an Extraordinary Manager: The 5 Essentials for Success


Nearly all managers dream of being inspiring leaders who elicit the most from their people. But while they may understand the skills needed to manage their teams, very few know how to put their knowledge into practice. Now, any manager can get exceptional results and make an important contribution to the organization. Becoming an Extraordinary Manager focuses not just on "understanding" principles of good management, but on taking action. Readers will learn the basic attitude and skills outstanding managers must know, including:

• why it's critical to be interested in, rather than interesting to, their people
• the best ways to motivate their team
• effective interviewing techniques
• conducting a performance review
• time management
• introducing change
• delegation
• thinking and acting about their people positively (the self-fulfilling prophecy)
• building a high-performance team
• retaining top talent
• handling performance problems
• listening

Lively in style and thorough in content, this is the book that gives every manager a complete guide to avoiding the ordinary and becoming the best.


I read Becoming an Extraordinary Manager after I had invited Len Sandler to conduct training sessions for my management team in Japan. At that time, I thought his style of engaging our untrained managers with thoughtful questions and using practical tools could only be captured in a face-toface setting. This book confirms that Len delivers the same value in written form that my team received in a live training session with him. Everything about this book is very much like one of Len’s management training sessions: straight to the point, in simple, real terms, and immediately usable every day. Very quickly Len settles the key question of whether management is a learnable profession.

But there’s much more: Len does all the research but compacts it down to eight to ten specific takeaways based on the core principle of employee development. These takeaways are usable every day by all managers and form the basis of an entire HR program. Best of all, they work for our managers in our international offices. I personally restructured my employee recognition program immediately after reading this book and implementing its suggestions. This book is a super return on the few hours of investment in reading it.

Kush Mirchandani Vice President, Brooks Automation President, Brooks Automation Japan . . .

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