Disagreements, Disputes, and All-Out War: 3 Simple Steps for Dealing with Any Kind of Conflict

Disagreements, Disputes, and All-Out War: 3 Simple Steps for Dealing with Any Kind of Conflict

Disagreements, Disputes, and All-Out War: 3 Simple Steps for Dealing with Any Kind of Conflict

Disagreements, Disputes, and All-Out War: 3 Simple Steps for Dealing with Any Kind of Conflict

Synopsis


The potential for conflict exists in every interaction. But when one doesn't know how to deal with these disagreements constructively, they can escalate into unproductive and even destructive situations. The key is not to avoid conflict, but to recognize and manage it skillfully to produce the best possible outcome. In this powerful and practical guide, author Gini Graham Scott shows readers how to identify the reason for the conflict, recognize and control the emotional factors, and find the best solution. Disagreements, Disputes, and All-Out War offers a simple but proven system for resolving conflicts resulting from:

• poor communication and misunderstandings

• different agendas, interests, and values

• political power struggles

• incorrect assumptions about others' motives and actions

• difficult people

Written in an accessible, conversational style, packed with real-life examples, and including simple exercises and tools to help assess conflict situations, this indispensable guide shows readers how to handle whatever life throws at them.

Excerpt

Conflicts are part of everyday living. Everyone has different goals, interests, priorities, agendas, personal styles, you name it—and inevitably these differences lead to conflicts. So what starts off as differences of opinion or different choices escalates, and you have a conflict! Then you have to figure out what to do about it—walk away, sit down and have an extended discussion about the problem, give in to what the other person wants, assert yourself to get your own way, or figure out some kind of compromise. Or maybe there was some way to avoid the differences escalating into a conflict in the first place.

Unfortunately, because of all sorts of factors—personality dynamics, family relationships, power politics, whatever—it is often hard to know what to do. Also, the fear of making the wrong choices, a lack of information, poor communication, analysis paralysis, or other blocks can interfere with resolving a conflict and you might find yourself hanging onto the status quo, unable to move ahead to a better, more satisfying situation, even though you are clearly unsatisfied with the way things are.

Many conflicts can be readily overcome by regarding them as problems to be resolved by identifying the source of the problem and applying the appropriate problem-solving techniques. For example, you might use techniques like creative visualization to examine the reasons for . . .

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