Performance Evaluation and Army Recruiting

Performance Evaluation and Army Recruiting

Performance Evaluation and Army Recruiting

Performance Evaluation and Army Recruiting

Synopsis

Traditional performance metrics, such as number of contracts signed per month per Army recruiter, do not adequately measure recruiter effort, skill, and productivity. The authors develop a preferred performance metric that takes into account the difficulty of recruiting different types of youth in various markets and propose short-term changes to the system that would more accurately assess recruiter effort and skill.

Excerpt

This report documents research methods, findings, and policy conclusions from a project analyzing performance measurement in Army recruiting. The work will interest those involved in the day-to-day management of recruiting resources as well as researchers and analysts engaged in analysis of military enlistment behavior.

This research was sponsored by the Commanding General, U.S. Army Training and Doctrine Command, with U.S. Army Accessions Command as the study lead organization, and was conducted in the Manpower and Training Program of the RAND Arroyo Center. The Arroyo Center is a federally funded research and development center sponsored by the United States Army.

The Project Unique Identification Code (PUIC) for the project that produced this document is ATFCR07222.

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