Wiki Management: A Revolutionary New Model for a Rapidly Changing and Collaborative World

Wiki Management: A Revolutionary New Model for a Rapidly Changing and Collaborative World

Wiki Management: A Revolutionary New Model for a Rapidly Changing and Collaborative World

Wiki Management: A Revolutionary New Model for a Rapidly Changing and Collaborative World

Synopsis

We now live in a "wiki" world where mass collaboration is not only possible- it's often the best solution. Conventional management thought assumes that command-and-control is the most effective way to organize the efforts of large numbers of people, but rapid change and increasing complexity have rendered that model obsolete. As a result, most managers today lack the skills and knowledge needed to succeed in an age when networks are proving smarter and faster than hierarchies. Designing organizations for mass collaboration demands a new and very different model- wiki management.

Featuring enlightening examples from forward-thinking companies including Google, Whole Foods, Linux, and Wikipedia, Wiki Management outlines the revolutionary but necessary steps companies must take to:

• Leverage their collective intelligence

• Effectively integrate diverse points of view

• Transition leaders from the role of "boss" to that of facilitator

• Make "delighting customers" more important than pleasing superiors

• Achieve a shared and actionable understanding of the key drivers of business success

The power of networks is dramatically reshaping both the work we do- and the way we work. This groundbreaking book reveals what it takes to succeed in this fast-paced and exciting business environment.

Excerpt

Today’s managers face a difficult and unprecedented challenge: The world is changing much faster than their organizations. Every industry, without exception, has been overtaken by an accelerating pace of change that shows no signs of letting up anytime soon. In a business world of increasing uncertainty, the one clear certainty is that the pace of change is only going to get faster.

As managers struggle to keep pace with a fast-forward world, they are increasingly becoming aware of a very troubling problem. They are discovering that methods and practices that have always delivered predictable results aren’t working anymore. Forecasts are suddenly unreliable as new disruptive technologies radically reshape markets. Cutting costs does not necessarily result in improved efficiencies and productivity. Proven analytical methods are now too slow and cumbersome to keep up with a fastchanging world. And exerting more control seems to drive companies out of control—and sometimes out of business. In a world where change is constant and longstanding rules don’t seem to work anymore, it’s not . . .

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