How to Identify Your Organization's Training Needs: A Practical Guide to Needs Analysis

How to Identify Your Organization's Training Needs: A Practical Guide to Needs Analysis

How to Identify Your Organization's Training Needs: A Practical Guide to Needs Analysis

How to Identify Your Organization's Training Needs: A Practical Guide to Needs Analysis

Synopsis

"In order for training to be effective, it has to be based on the needs of both the organization and its employees. This book gives trainers the information and step-by-step instructions they need to determine the training requirements of everyone from newly hired, recently promoted, or just-transferred employees, to those who need training as a result of changes in operations, technology, or systems in the company. Dozens of reproducible forms -- all included on a CD-ROM -- as well as checklists, formulas, and interviewing guidelines help readers:

• Gather the information necessary to identify and prioritize training needs of individuals, departments, and groups

• Analyze and report results

• Translate organizational needs into specific training programs

• Gain support from senior management"

Excerpt

The training function is becoming an increasingly important element of organizational and individual employee success. As jobs have become more technical and organization specific, there are fewer candidates whose qualifications meet such requirements. The need for a “pair of hands” is diminishing as the need for technological knowledge and abilities is increasing.

New jobs are continually being created, and new equipment and systems introduced to existing jobs. Some jobs are vanishing, and many whose jobs are eliminated do not have the needed skills for the positions that are now available. In addition, many organizations have found it difficult to locate people who possess what were previously considered the necessary basic English, communication, and mathematical skills. All of these conditions require the type of expertise training can provide, so training is called on to make available the types of employees required.

This increasing need for effective training is not limited to any industry or to the size of an organization. It may appear to be an obvious need for a large company involved with the latest technological developments, but it can also be a requirement in smaller, more traditional organizations. A two-person doctor’s office and a ten-person retail store often utilize unique software that requires training, and an untrained employee in a small organization can have a significant impact on overall results. In a large organization, a single untrained employee has little impact, but one untrained employee in a four-person insurance agency is 25 percent of the agency workforce.

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