Unforeseen Circumstances

Unforeseen Circumstances

Unforeseen Circumstances

Unforeseen Circumstances

Synopsis

Unforeseen Circumstances addresses the changes that companies must make to prevent crippling losses in the wake of sudden events. This timely and crucial book takes executives through an array of alternative strategies and new technologies in vital areas such as:

• Employee safety and security: in-depth interviews with security professionals on facing both traditional and unconventional threats; plus new developments like paperless mail, fingerprint and voice recognition, retinal scanning, and other biometric identification techniques

• Operational strategy: organizational changes; reducing reliance on plant- and infrastructure-based workplace models; rethinking sales, marketing, and project management; minimizing costs and risks of air travel; succession planning.

• Communications and information: technologies for virtual and teleconferenced meetings, webcast presentations, and desktop-based training; plus advances in remote data storage, secure information transfer, and wireless applications.

Companies that change with the times will not only be prepared for any eventuality, they'll also keep employees happy and business running smoothly for years to come."

Excerpt

Fear brings business to a halt. Employees check Web sites for news headlines instead of checking in with customers to maintain relationships and push new products. Alleviate some of that concern for your employees, and they’ll be free to think about the jobs that they’re paid to do.

Businesses can increase actual and perceived employee safety by scaling back activities that are now associated with danger. Air travel is a source of considerable stress, not to mention lost productivity.

Revisit Air Travel Policies

Companies know they need to revisit their habit of shuttling employees around the country to attend meetings, training sessions, and sales calls. While technology has changed the way companies buy goods, communicate internally and externally, and market and sell merchandise, technology has had almost no effect on travel plans—except, perhaps, that we book them online.

The airlines were never part of your corporate infrastructure, but employees—particularly those who traveled frequently—felt just as safe in the waiting area of the shuttle as they did in their own conference rooms. Time spent flying was time booked to write proposals, prepare presentations, or read e-mail. Today, time spent flying is reading time— reading and worrying time.

Whether it is a legitimate concern or not, many employees don’t want to get on airplanes. The searches of vehicles on the way into some . . .

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