Handbook of Critical Incident Analysis

Handbook of Critical Incident Analysis

Handbook of Critical Incident Analysis

Handbook of Critical Incident Analysis

Synopsis

Critical incidents all too often explode onto the social conscious and challenge our sense of security. This comprehensive handbook brings together a range of experts who provide a foundation for the field of critical incident analysis by examining specific incidents9/11, the Virginia Tech massacre, the H1N1 pandemic, the BP oil spill, and more--through various methodological and disciplinary lenses.

Excerpt

RICHARD W. SCHWESTER

The Handbook of Critical Incident Analysis brings together academics studying extraordinary incidents that dominate the public discourse and challenge our sense of security. These incidents have the potential to define periods of time. The scope of these incidents is vast—including, but not limited to, school and university shootings, public health crises, natural disasters, and acts of terror and mass violence. Through this handbook, we strive for a better understanding of these incidents. This handbook will be foundational to the field of critical incident analysis—a field that is grounded in several disciplines, including public administration, emergency management, planning, psychology, and social psychology.

Part I of this handbook examines the evolution of critical incident analysis as a field of study, how researchers and practitioners might analyze critical incidents, and includes discussions of what might constitute a “critical incident.” More specifically, in Chapter 1, Ochberg takes the reader through a personal journey of critical incident involvement, discussing specific incidents, his role as an intervener, and interactions with key people who have shaped this field of study. In Chapter 2, Kirby introduces a conceptual model designed for critical incident analysis. This model is intended to enhance the ability to understand, mitigate, and negotiate critical incidents. The model consists of three essential elements: the event, the political arena, and the authorized intervenerfine a critical incident.

Part II emphasizes theoretical, disciplinary, and policy perspectives that shape critical incident analysis. In Chapter 4, Cinti examines public health incidents and discusses the recent H1N1 pandemic in the context of the model Kirby lays out in Chapter 2. In Chapter 5, Hawdon and Ryan provide a theoretical basis for explaining certain social responses to critical incidents, whereby emphasis is placed on social networks. They . . .

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