Leading with Cultural Intelligence: The Real Secret to Success

Leading with Cultural Intelligence: The Real Secret to Success

Leading with Cultural Intelligence: The Real Secret to Success

Leading with Cultural Intelligence: The Real Secret to Success


Business today is global--and success requires a new set of skills. But not to worry, whether you're negotiating with vendors in Asia, exploring potential markets in Africa, or leading a diverse team at home, you don't have to master the nuances of every culture you encounter. With Cultural Intelligence, or CQ, you can lead effectively in any context.

Featuring fresh research, case studies, and statistics on the ROI of improving your CQ, this new edition of Leading with Cultural Intelligence details a powerful, four-step model for becoming more adept at managing across cultures:

  • Drive --boost your motivation for and confidence in interacting with other cultures
  • Knowledge --understand the relevance of differences in religion, values, norms, and languages
  • Strategy --plan ahead for unfamiliar cultural settings, but remain flexible if actual experience differs from expectations
  • Action --successfully adapt your behavior to each situation

With Leading with Cultural Intelligence as your guide, you'll be able to thrive in any business environment--whether it's across the world or in your own backyard.


We are pleased to write the foreword to David Livermore’s latest book on cultural intelligence (CQ). As academics with a scientific–practitioner ethos, we pioneered the measurement and research of cultural intelligence. Dave then built upon this scientific body of knowledge with his extensive experience researching and working with leaders around the world.

Few people can translate technical academic work into clear and lucid material. Dave has done just that with his books on cultural intelligence, and this one is no exception. He understands the importance of evidence-based management principles and emphasizes research-based scientific evidence rather than anecdotes as the basis for his key points.

Since the first edition of Leading with Cultural Intelligence, there has been a large increase in the number of scholars and practitioners using cultural intelligence around the world. Dave has included many of these updated findings and examples in this second edition. This research includes predictors of cq, outcomes of cq, and more complex models that include mediation and moderation. Leading with Cultural Intelligence presents a view of leadership that is solidly grounded on the latest cultural intelligence theory and research with actionable information for managers and employees.

This book is suitable for people in all sorts of leadership positions. It is especially relevant to global leaders; members of multicultural teams; human resources managers; management training and development professionals; organizational researchers; and students in management, psychology, and other disciplines. It should be valuable to anyone who wants to understand the factors . . .

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