Results without Authority: Controlling a Project When the Team Doesn't Report to You

Results without Authority: Controlling a Project When the Team Doesn't Report to You

Results without Authority: Controlling a Project When the Team Doesn't Report to You

Results without Authority: Controlling a Project When the Team Doesn't Report to You


"When you're a project manager with a team of people who don't technically report to you, your challenge is to get Results Without Authority. This book delivers proven techniques for controlling projects and managing diverse teams in a wide variety of situations, and bringing those projects to successful closure. The concepts in this book are essential for all project managers, with and without authority, because they offer a productive alternative to ""command and control"" management techniques that can easily backfire.

Tom Kendrick's system will help you get successful project results from diverse, cross-functional, virtual, outsourced, and other types of project teams by showing how to establish and build:

Control Through Process. Key project management processes, infrastructure, and the role of the project office.

Control Through Influence. Productive leadership styles, reciprocity, and maintaining relationships.

Control Through Project Metrics. Quantitative, predictive, diagnostic, and retrospective metrics for project control, motivating desired behaviors, and avoiding potential problems.

Control Through Project Initiation. The role of the sponsor in project control, the importance of project vision, project launch documentation, and the project start-up workshop.

Control Through Project Planning. Collaborative planning as the foundation of project control; planning as a key factor in setting baselines and establishing metrics.

Control During Project Execution. Measurement and interpretation of project status, informal communication, and maintaining relationships as keys to maintaining control.

Control Through Tracking and Monitoring. Controlling scope and other project parameters; formal project communication and reporting, rewards and recognition, and project reviews.

Enhancing Overall Control Through Project Closure. Sign-off, evaluating retrospective project metrics, celebrating, and rewarding the team; improving long-term project control through lessons learned.

Packed with invaluable guidance for controlling projects of all scopes and in any field, Results Without Authority will help novice and experienced project leaders get the best from their project teams."


Projects are everywhere. Some projects we attempt succeed, and others do not. Many projects that fail do so because the project leader lacks sufficient control to keep things moving toward a successful conclusion. Insufficient project control is a result of many factors: lack of authority, geographically distributed teams, excessive project change, competing priorities, and inadequate planning, just to name a few.

Today’s projects are increasingly undertaken in environments where the project leader has little formal authority. Even for project managers who do have formal authority, significant portions of project work are done by contributors who work for other managers, often in a separate company. Projects where no one is in charge are almost certain to fail. As leader of your project, you must assume control, whether you possess organizational authority or not. As unlikely as it may seem, there is much that any project leader can do to establish and maintain project control. This book has many ideas for achieving project success using techniques that do not depend on organizational position or formal authority.

Who’s in Charge Here?

In classes, workshops, and informal discussions of project management that I’ve been a part of, one of the most common questions is always, “How can I manage my project if I have no power or authority?” This issue comes up so . . .

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