Benchmark Tasks for Job Analysis: A Guide for Functional Job Analysis (FJA) Scales

Benchmark Tasks for Job Analysis: A Guide for Functional Job Analysis (FJA) Scales

Benchmark Tasks for Job Analysis: A Guide for Functional Job Analysis (FJA) Scales

Benchmark Tasks for Job Analysis: A Guide for Functional Job Analysis (FJA) Scales


Human resource practitioners are repeatedly faced with the challenge of effectively using language to clearly describe the work performed on a job. Functional Job Analysis--an internationally recognized and respected job analysis method --has been meeting this challenge for more than forty years. In this book, the authors show how human resource practitioners can use structured task statements and comprehensive rating scales to gain the perspective needed to map the domain of any job. In response to the demands of human resource practitioners, the book focuses on the seven scales used in Functional Job Analysis. More than 450 structured tasks were used to illustrate the breadth and scope of all the levels of these scales. These tasks can be used effectively as benchmarks to chart the work requirements of virtually any job. Personnel practitioners will find insights into the challenges of job analysis, as well as the tools needed to make job analysis more comprehensive, useful, and effective for human resources. Representing the most comprehensive information to date on the use of Functional Job Analysis scales for rating job tasks, this book:
• addresses the problems of using language to clearly describe how work is performed on the job;
• describes the relation between the need to carefully control the language of job analysis and the structure inherent in the Functional Job Analysis Worker Function scales--a conceptual link showing the reader that the key to understanding work is in the vocabulary used to describe work;
• contains the most comprehensive treatment of the way to write clear and comprehensive task statements available in the job analysis literature; and
• contains a sample task bank for the job of Functional Job Analysts--aiding the reader in understanding how a complete Functional Job Analysis should look.


Edwin A. Fleishman
George Mason University

There is a compelling need for innovative approaches to the solution of many pressing problems involving human relationships in today's society. Such approaches are more likely to be successful when they are based on sound research and applications. The Series in Applied Psychology offers publications that emphasize state-of-the-art research and its application to important issues of human behavior in a variety of social settings. The objective is to bridge both academic and applied interests.

Sidney Fine has been one of the pioneers in the field of industrial/organizational psychology concerned with conceptualizing and describing the tasks that people perform in the workplace. In this book, Fine and Getkate are making a very strong assertion--namely that a primary objective of industrial/organizational psychology needs to be the comprehensive description of work tasks in ways that satisfy the needs of the organization for staffing, training, compensation, career planning, and job design. In my earlier book, Taxonomies of Human Performance: The Description of Human Tasks (with Marilyn Quaintance), I tried to show the centrality of human tasks to our understanding of human behavior and the need for generalizable constructs in this domain of study. In our book, Quaintance and I compared alternative ways of describing human tasks and stressed how the purpose of the task analysis shapes the kinds of constructs and descriptions that are most appropriate. Prominent among the job analysis systems discussed in our book was the Functional Job Analysis (FJA) system developed by Fine.

Fine has been one of our most persistent investigators concerned with the language of job analysis. He has pointed out that the level of analysis is crucial, and that jobs can be studied at the occupation, job, duty, task . . .

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