How People Work: Psychological Approaches to Management Problems


Psychologist, professor, consultant, Gellerman shows the remarkable range of managerial problems that can be looked at--and often solved--using the psychologist's unique viewpoint and special training. He reports 10 cases in his personal files, mostly from Fortune 500 and large international companies, and lets readers watch as he questions managers and other employees to develop insights into dynamics that drive their working relationships. Each case is presented to the reader as it was presented to Gellerman--as a management problem--by executives who suspected, correctly, that it had psychological implications. The result is a candid, up-close examination of what really goes on in organizations and how solving tough organizational problems may require counter-intuitive strategies that only a trained, experienced psychologist can muster. An engaging first-person book with wise and helpful things to say to anyone in management, or who aspire to management, and for others in the academic community who want to learn more about managers and what they actually do.

Additional information

Publisher: Place of publication:
  • Westport, CT
Publication year:
  • 1998


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