Outsourcing State and Local Government Services: Decision-Making Strategies and Management Methods


Should we be doing everything ourselves, or might it be better to contract some tasks out to others? Could they do them better and cheaper than we can? More and more state and local governments are asking these questions, and while there are many answers on the Federal level, these answers often don't apply lower down the line. O'Looney's book provides precisely the guidance that state and local managers need to decide to outsource, and then step-by-step advice on how to proceed. O'Looney takes managers through the intricacies of contract outsourcing and administration, while appreciating the importance of government. His book is not an argument for privatization, rather, it is an affirmation of government and the benefits of its many services.


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