Foreman Training in a Growing Enterprise

Foreman Training in a Growing Enterprise

Foreman Training in a Growing Enterprise

Foreman Training in a Growing Enterprise

Excerpt

Since many supervisors complained in the interviews about their particular work situations, it seemed necessary to look more closely at the problems which were the bases for these complaints. The worries reflected in the interviews seemed to be of four types. First, some supervisors were concerned about their status in the organization; secondly, there were those disturbed over their rate of advancement. Thirdly, some supervisors reflected negative attitudes which arose out of unsatisfactory relations with their superiors or with staff specialists. Finally, there were supervisors who were torn between the demands of workers and the demands imposed upon them as supervisors by company policies and practices.

These four types of worries were not sufficiently clear-cut so that only one type would ordinarily appear in any one interview. Most interviews contained reflections of more than one major problem.

Reproduced below is a fairly complete account of an interview with one of the supervisors, which will serve as a point of departure for examining the nature of the supervisors' complaints:

An Interview with George

GEORGE: I think you ought to know something about my background. I graduated from ------ University. My field at first was economics, but I switched to engineering. I haven't done much work in engineering since I got into production supervision. I liked it, so I stayed in that type of work. I used to work for a company in Chicago. They made compasses and other precision instruments. I started there as a methods man, and then switched over to production as assistant to a supervisor. [ He then spoke of his gradual . . .

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