The twelve essays collected here offer a wide-ranging look at the latest theory and research in conflict management. Organized around six broad topical areas, the volume explores organizational conflict, communication and conflict, negotiation and bargaining, mediation and arbitration, conflict in the public sector, and international conflict. Interdisciplinary in scope, the essays are designed to help human resource professionals, industrial psychologists and managers learn to manage conflict by identifying ways to maximize its positive effects while minimizing its negative and potentially disruptive influences.
Related books and articles
Conflict and Communication: A Guide through the Labyrinth of Conflict Management By Daniel Shapiro; Lisa Pilsitz; Susan Shapiro International Debate Education Association, 2004
Chinese Conflict Management and Resolution By Guo-Ming Chen; Ringo Ma Ablex, 2002
Conflict Management and the Prospective Principal By Anderson, Michael J. Academic Exchange Quarterly, Vol. 9, No. 2, Summer 2005
Peer-reviewed publications on Questia are publications containing articles which were subject to evaluation for accuracy and substance by professional peers of the article's author(s).
Psychological Predictors of Conflict Management Behaviour of Labour Leaders in Lagos State, Nigeria By Bankole, Akanji Rafiu Ife Psychologia, Vol. 18, No. 2, September 2010
The Kosovo Model: A (Bad) Precedent for Conflict Management in the Caucasus? By Jolicoeur, Pierre Labarre, Frederic Connections : The Quarterly Journal, Vol. 13, No. 3, Summer 2014
Practicing Conflict Management Can Reduce Organizational Stressors By Antonioni, David Industrial Management, Vol. 37, No. 5, September/October 1995
Conflict Management By Pruitt, David K. Law & Order, Vol. 51, No. 10, October 2003
Conflict Management and the Core Technology: A Troubled Employee Often Is Symptomatic of Issues Affecting Several Workers or Even Entire Work Groups. Offering Conflict Management Services Can Enable EAPs to Address Such Issues on a Broader Scale By Porter, Patricia M. Sawyer-Harmon, Cecily The Journal of Employee Assistance, Vol. 35, No. 4, October 2005
The Best Gift for Shop Staff Is Some Seasonal Goodwill; Shopworkers Are Often at the Receiving End of a Tirade of Verbal, and Sometimes, Physical Abuse - and the Christmas Rush Can Test the Goodwill of Shoppers to the Limit, Warns Conflict Management Expert Sean Colsey: WEDNESDAY ESSAY By Western Mail (Cardiff, Wales), December 1, 2010
The Happy Clampers; Believe It or Not, the Scourge of Britain's Motorists Are Being Sent on Courses to Learn 'Empathy and Conflict Management' By Delgado, Martin The Mail on Sunday (London, England), July 4, 2004