Team Performance Assessment and Measurement: Theory, Methods, and Applications

Team Performance Assessment and Measurement: Theory, Methods, and Applications

Team Performance Assessment and Measurement: Theory, Methods, and Applications

Team Performance Assessment and Measurement: Theory, Methods, and Applications

Synopsis

#Some chapters are based on material presented at a conference held at the University of Florida in October 1992.#Includes bibliographical references and index.

Excerpt

This book began at a conference on team performance measurement held at the University of South Florida in October 1992. Several of us at the conference felt that a book on team performance measurement would be of interest to a broader audience, and we began looking for authors in diverse disciplines. Some of the chapters in the book follow closely material presented at the conference. Many others, however, report work that was done subsequently or was done by authors not present at the conference. The result is a book rich in diversity of approaches to measurement and contains illustrations of many different teams.

There are both theoretical and practical reasons for the current interest in teams. Psychological research interest in groups and teams has returned and is now a thriving area. Self-managed work groups and semi-autonomous work groups have become increasingly common in industry, so there is an increased interest in team functioning from a practical standpoint. The purpose of this book is to describe recent advances in the measurement of team performance, both process and outcome. Several of the chapters provide recommendations on how, when, and why to measure aspects of teams. In addition to describing what is currently known, the book also discusses what remains to be known and what needs to be done next.

The intended audience for the book is primarily those interested in research about team processes and outcomes. That is, the book is written primarily for researchers and academics. The bulk of the research reported here has applied aims, however, and this means that there is plenty of practical information in the book. For example, there is information about designing simulations, rating forms, and dimensions of team performance useful for feedback to all sorts of teams. In addition, there are examples from several types of teams in hospitals . . .

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